WAEC Office Practice 2020 past questions

Checked by the Skolra question team · Last updated 15 October 2026

Ten questions from the 2020 WAEC Office Practice paper, with answers and explanations. We hold 47 questions from this paper, and the Skolra app has all of them.

WAEC Office Practice 2020 questions and answers

1. 1.The machine used to produce large number of copies of a document from the
   1. A
      Duplicating machine
      Correct
   2. B
      Stapling machine
   3. C
      Guillotine
   4. D
      Punching machine
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   Answer: A

   A duplicating machine is used to reproduce large numbers of copies of a document from a master/stencil copy.
2. 2.One of the common items included in the agenda of meeting is
   1. A
      Cash book balance
   2. B
      Apologies for absence
      Correct
   3. C
      Staff salary figures
   4. D
      Product price list
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   Answer: B

   Apologies for absence is a common standing item on the agenda of a meeting, alongside minutes and matters arising.
3. 3.The first step the sender takes into the communication process is to
   1. A
      Give feedback
   2. B
      Decode the message
   3. C
      Select a filing method
   4. D
      Encode the message
      Correct
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   Answer: D

   In the communication process, the sender's first step is to encode the idea into a message before transmitting it through a channel.
4. 4.A form of corresponding sent to members asking them to attend a meeting is
   1. A
      Memorandum
   2. B
      Minutes
   3. C
      Agenda
   4. D
      Notice of meeting
      Correct
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   Answer: D

   A notice of meeting is the correspondence sent to members informing and inviting them to attend a meeting.
5. 5.A feature of an open office is that
   1. A
      It ensures maximum privacy for each worker
   2. B
      It eliminates noise completely
   3. C
      It has no partitions separating the workers
      Correct
   4. D
      It restricts staff movement between sections
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   Answer: C

   An open office is a single large room with no partitions, allowing easy supervision and communication among staff.
6. 6.The part of a report that suggests solutions to the problem investigated is the
   1. A
      Recommendation
      Correct
   2. B
      Terms of reference
   3. C
      Procedure
   4. D
      Introduction
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   Answer: A

   The recommendation section of a report proposes solutions to the problem that was investigated.
7. 7.In alphabetical filing, professional titles are written
   1. A
      In a completely separate file
   2. B
      In brackets after the surname and ignored in filing order
      Correct
   3. C
      Before the surname as the main filing word
   4. D
      As the sole word used for filing
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   Answer: B

   In alphabetical filing, titles such as Dr or Chief are placed in brackets after the surname and are not used to determine filing order.
8. 8.Which of the following items in a letter is an example of complimentary close?
   1. A
      Yours faithfully
      Correct
   2. B
      Subject heading
   3. C
      Reference number
   4. D
      Dear Sir
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   Answer: A

   "Yours faithfully" is a standard complimentary close used to end a formal business letter.
9. 9.A report written regularly to give an account of an event or work carried out is
   1. A
      Statutory report
   2. B
      Special report
   3. C
      Periodic report
      Correct
   4. D
      Investigation report
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   Answer: C

   A periodic report is written at regular intervals to give an ongoing account of events or work carried out.
10. 10.The exchange of information among individuals is
    1. A
       Negotiation
    2. B
       Delegation
    3. C
       Communication
       Correct
    4. D
       Supervision
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    Answer: C

    Communication is defined as the exchange or sharing of information, ideas, or messages between two or more individuals.

The questions come from past JAMB, WAEC and NECO papers. We use software to help write the answer options and explanations, and every answer is checked twice before it goes on the site. How we check

Spotted a wrong answer? Tell us from the app or on the contact page and we check it.

Practise all 47 questions we hold from the 2020 paper, on a timed CBT screen

Every question has the answer and an explanation, in the Skolra app.

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