WAEC Office Practice 2019 past questions

Checked by the Skolra question team · Last updated 15 October 2026

Ten questions from the 2019 WAEC Office Practice paper, with answers and explanations. We hold 49 questions from this paper, and the Skolra app has all of them.

WAEC Office Practice 2019 questions and answers

1. 1.A requirement of a valid meeting is that
   1. A
      All staff must attend without exception
   2. B
      It must hold at night
   3. C
      It must last exactly one hour
   4. D
      There must be a quorum present
      Correct
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   Answer: D

   A meeting is only validly constituted when a quorum, the minimum number of members required, is present.
2. 2.An advantage of central filing is that it ensures
   1. A
      Each department keeping secret duplicate files
   2. B
      Higher cost of maintaining multiple registries
   3. C
      Slower access to shared documents
   4. D
      Uniformity and avoidance of duplication of records
      Correct
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   Answer: D

   Central filing keeps all records in one place, ensuring uniform filing methods and preventing duplication of documents.
3. 3.The correspondence conveying the same information to different organization is/are
   1. A
      Minutes of meetings
   2. B
      Memoranda
   3. C
      Circular letters
      Correct
   4. D
      Personal letters
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   Answer: C

   Circular letters are duplicated and sent to convey identical information to several different organizations at once.
4. 4.In order to eliminate barrier to effective communication, the sender should
   1. A
      Speak as fast as possible
   2. B
      Use technical jargon
   3. C
      Use simple and clear language
      Correct
   4. D
      Disregard the receiver's feedback
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   Answer: C

   Using simple, clear language suited to the receiver reduces misunderstanding and removes communication barriers.
5. 5.A good information should be
   1. A
      Accurate and timely
      Correct
   2. B
      Vague and delayed
   3. C
      Biased and incomplete
   4. D
      Outdated
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   Answer: A

   Good information must be accurate and timely to be useful for decision-making.
6. 6.A letter sent by Mrs. Benson to her husband by post through his office address is an example of
   1. A
      Personal letter
      Correct
   2. B
      Circular letter
   3. C
      Business letter
   4. D
      Memorandum
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   Answer: A

   Although routed through an office address, the letter's content is private family matter, making it a personal letter rather than business correspondence.
7. 7.The process of interpreting a received message is
   1. A
      Decoding
      Correct
   2. B
      Encoding
   3. C
      Transmitting
   4. D
      Filing
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   Answer: A

   Decoding is the stage of communication where the receiver interprets and makes sense of the message received.
8. 8.Particulars of letters sent out from an office are entered in the
   1. A
      Visitors' book
   2. B
      Outward mail register
      Correct
   3. C
      Cash book
   4. D
      Inward mail register
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   Answer: B

   Details of letters leaving the office are recorded in the outward mail register (dispatch book) for tracking purposes.
9. 9.A filing classification in which documents are stored according to their title is
   1. A
      Geographical filing
   2. B
      Chronological filing
   3. C
      Alphabetical filing
      Correct
   4. D
      Numerical filing
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   Answer: C

   Alphabetical filing arranges and stores documents according to the title or name they bear.
10. 10.The department that is responsible for replenishing stock in an organization is the
    1. A
       Personnel department
    2. B
       Sales department
    3. C
       Accounts department
    4. D
       Purchasing department
       Correct
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    Answer: D

    The purchasing department is responsible for ordering and replenishing stock when supplies run low.

The questions come from past JAMB, WAEC and NECO papers. We use software to help write the answer options and explanations, and every answer is checked twice before it goes on the site. How we check

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Practise all 49 questions we hold from the 2019 paper, on a timed CBT screen

Every question has the answer and an explanation, in the Skolra app.

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